criadvantage.com
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Customer Service Management - CRI Advantage

Customer Service Management - CRI Advantage

Skip to contentA modern platform and processes that enable your IT team to resolve complex issues end-to-end.In today’s service-based economy, keeping customers loyal is paramount to growing and sustaining your business. ServiceNow helps you drive customer loyalty with connected digital workflows. At CRI Advantage we transform your customer service management, modernizing your processes and enable your support staff to assign, manage, and resolve issues end-to-end.Set a time for us to meet. Spaces are limited, but we can find one for you.Meet for 60 minutes. Review your needs and showcase...

October 29, 2021
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IT Operations Management - CRI Advantage

IT Operations Management - CRI Advantage

Skip to contentA modern platform that ensures availability, efficiency, and performance of your organization’s services and processes.When most of your time is spent putting out fires, how are you supposed to bring order to chaos and deliver improved service? Maturing your service operations takes vision and planning. CRI can help you with your ITOM needs, effectively transforming the way you do business as usual for the better.Set a time for us to meet. Spaces are limited, but we can find one for you.Meet for 60 minutes. Review your needs and showcase the possible.Get a transformation plan...

October 29, 2021
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Field Service Management - CRI Advantage

Field Service Management - CRI Advantage

Skip to contentMatch tasks to agents based on skills, geographic territory assignments, and available inventory.With the  application, you can get more tasks resolved faster with applications that can streamline task workflows. Help your field service teams to proactively address issues and to resolve them quickly. With , connect teams, processes, and systems to find the root cause of issues and resolve them in a timely manner. At CRI Advantage we transform your Field Service Management, modernizing your processes and enabling your support staff to spend more time...

August 11, 2022
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Cyber Risk Management - CRI Advantage

Cyber Risk Management - CRI Advantage

Skip to contentThe CRI Advantage cyber risk management service assists your organization in continuously evaluating your inherent and residual risks using both qualitative and quantitative analysis.Initial Risk AssessmentSpecialized ServicesDark Web MonitoringSoftware SecurityInventory ControlAs a business with an online workforce, we understand the complexity of protecting your business against potential cyber-attacks. The cyber threat landscape is constantly evolving and that’s why we provide this robust platform.For more than 30 years, we have provided cybersecurity expertise and tools...

October 26, 2023
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Cyber Incident Response - CRI Advantage

Cyber Incident Response - CRI Advantage

Skip to contentOur Cyber Incident Response Module will help you plan, practice, and respond to incidents across all elements of your security program.Disaster RecoveryData RecoveryNetwork MonitoringIntrusion DetectionAs a business with an online workforce, we understand the complexity of protecting your business against potential cyber-attacks. The cyber threat landscape is constantly evolving and that’s why we provide this robust platform.For more than 30 years, we have provided cybersecurity expertise and tools that protect organizations of all sizes against cyber threats.

October 26, 2023
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BrittanyKneller

BrittanyKneller

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Casey

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