Name: Customer Service Management - CRI Advantage
Brand: criadvantage.com
SKU: criadvantage-com-1
Availability: OnlineOnly

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Customer Service Management - CRI Advantage

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Skip to contentA modern platform and processes that enable your IT team to resolve complex issues end-to-end.In today’s service-based economy, keeping customers loyal is paramount to growing and sustaining your business. ServiceNow helps you drive customer loyalty with connected digital workflows. At CRI Advantage we transform your customer service management, modernizing your processes and enable your support staff to assign, manage, and resolve issues end-to-end.Set a time for us to meet. Spaces are limited, but we can find one for you.Meet for 60 minutes. Review your needs and showcase the possible.Get a transformation plan built specifically for your business.Watch the continuous productivity improvements."CRI helped Community Food Basket - Idaho Falls automate our donation and food distribution efforts from a completely paper-tracked, manual client and donation intake process. The ServiceNow cloud solution has enabled CFBIF to move every data tracking task to one program that is accessible from anywhere. Having relied upon volunteers to enter donation and patron statistical information from paper forms for more than 40 years, this move to the CRI Advantage tailored platform has been a game-changer. Our staff and volunteers are now able to focus more fully on the needs of the individuals and families we serve with emergency food. Truly organization changing!"Increase your agents’ productivity, resolve issues quickly, and improve user satisfaction.Improve cloud utilization, drive down costs, automate requests, and aid in approvals and governance of the infrastructure supporting cloud environments.Easily know what assets your business owns, where they are located, who is using them, their cost, and what value they deliver.Align work with business goals to deliver products and services in a way that supports your strategic priorities.&nbsp;Bring incident data from your security tools into a structured response engine that uses intelligent workflows, automation, and a deep connection with IT to prioritize and resolve threats based on the impact they pose to your organization.Connect security and IT with an integrated risk program offering continuous monitoring, prioritization, and automation.Drive customer loyalty with connected digital workflows which join customer service with other departments using AI and workflow to assign, manage, and resolve complex issues end-to-end.Match tasks to agents based on skills, geographic territory assignments, and available inventory.Connect your entire technology operation, from network to customer, with one platform to deliver proactive care and maximize the availability and quality of service.Build custom applications that meet the immediate needs of your organization.Provide your employees with a single place to manage their work needs while shielding them from back-end complexity.In today’s fast-paced and ever-evolving business landscape, maximizing productivity and efficiency is crucial for companies to remain competitive. One technology solution that has gained significantRead More »ServiceNow releases always include new features and improvements. This release is said to add new levels of productivity, automation, and innovation wherever work happens using these smarter experiences on the Now Platform.Read More »ServiceNow is one of the most advanced IT systems on the market. In fact, according to an independent IDC analysis commissioned for ServiceNow, organizations that implement ServiceNow achieve an average ROI of 449% in five years, and reach the break-even point in less than 8 months.Read More »

Skip to contentA modern platform and processes that enable your IT team to resolve complex issues end-to-end.In today’s service-based economy, keeping customers loyal is paramount to growing and sustaining your business. ServiceNow helps you drive customer loyalty with connected digital workflows. At CRI Advantage we transform your customer service management, modernizing your processes and enable your support staff to assign, manage, and resolve issues end-to-end.Set a time for us to meet. Spaces are limited, but we can find one for you.Meet for 60 minutes. Review your needs and showcase...

Customer Service Management - CRI Advantage

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