Chuck Taylor
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Frontier hid fees and over-promised internet speeds, AG says | HeraldNet.com

Frontier hid fees and over-promised internet speeds, AG says | HeraldNet.com

EVERETT — Frontier Communications Northwest, the company that recently sold its broadband services to Kirkland-based WaveDivision, is to pay $900,000 to the state and affected customers for charging hidden fees and misrepresenting internet speeds.Before the transfer of ownership, Frontier, whose main Western Washington office was in Everett, did not adequately disclose fees in advertising and misled subscribers about internet speeds it could provide, according to the Washington State Office of the Attorney General.In a , the attorney general’s office said the $900,000 must be paid by...

July 8, 2020
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