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Facebook user’s quest to recover hacked business account highlights lack of customer service
Trending:When Tiffany White had her Facebook accounts hacked and couldn’t log in, she lost a lot. The Seattle-area entrepreneur spent at least $10,000 on advertising for her business page,, which had nearly 53,000 followers. Her personal page included photos of her 11-year-old daughter, and her sister, who died unexpectedly three years ago from cardiac arrest at the age of 29.White spent the next two months using Meta’s automated processes to restore an account and file reports. She sent many emails to a customer service line — there was no phone number to call — but nothing worked.“You are...…Trending:When Tiffany White had her Facebook accounts hacked and couldn’t log in, she lost a lot. The Seattle-area entrepreneur spent at least $10,000 on advertising for her business page,, which had nearly 53,000 followers. Her personal page included photos of her 11-year-old daughter, and her sister, who died unexpectedly three years ago from cardiac arrest at the age of 29.White spent the next two months using Meta’s automated processes to restore an account and file reports. She sent many emails to a customer service line — there was no phone number to call — but nothing worked.“You are...WW…
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