Skip to contentThe folks at Facebook are finding Washington D.C. to be anti-social, if not openly hostile, these days. Regulators at the Federal Trade Commission recently tagged the social media network with a five billion dollar fine – and no, that’s not a misprint – for privacy lapses that allowed app developers to scrape data from some 87 million user accounts and use that information for political purposes. Remember Cambridge Analytica?Despite the record-setting levy, dwarfing the $22.5 million Google paid in 2012 for privacy violations, it wasn’t enough to appease some lawmakers. More...…Skip to contentThe folks at Facebook are finding Washington D.C. to be anti-social, if not openly hostile, these days. Regulators at the Federal Trade Commission recently tagged the social media network with a five billion dollar fine – and no, that’s not a misprint – for privacy lapses that allowed app developers to scrape data from some 87 million user accounts and use that information for political purposes. Remember Cambridge Analytica?Despite the record-setting levy, dwarfing the $22.5 million Google paid in 2012 for privacy violations, it wasn’t enough to appease some lawmakers. More...WW…

Skip to contentTurns out freedom really isn’t free. Professional basketball players and shoe companies who lost millions of dollars in China following a social media post (since deleted) from a National Basketball Association executive sympathizing with government protestors in Hong Kong are understanding just how costly it can be. While many might not be inclined to feel sorry for super-rich athletes and team owners, the lessons here shouldn’t be lost on any company, especially those doing business overseas.Let’s start with the first one: Social media covers THE PLANET. It’s not about you...…Skip to contentTurns out freedom really isn’t free. Professional basketball players and shoe companies who lost millions of dollars in China following a social media post (since deleted) from a National Basketball Association executive sympathizing with government protestors in Hong Kong are understanding just how costly it can be. While many might not be inclined to feel sorry for super-rich athletes and team owners, the lessons here shouldn’t be lost on any company, especially those doing business overseas.Let’s start with the first one: Social media covers THE PLANET. It’s not about you...WW…

Skip to contentPerhaps lost amid the news that rolled across your electronic and office desktop last week was the announcement that 163-year-old family owned McClatchy Co., the second largest newspaper group in the United States, filed for Chapter 11 bankruptcy protection. From the Sacramento Bee to the Miami Herald, the Charlotte Observerto the Fort Worth Star-Telegram, McClatchy papers have long symbolized the very best in independent journalism. Even the company’s small paper in Anchorage, where I grew up, has racked up countless awards for its investigative reporting. The...…Skip to contentPerhaps lost amid the news that rolled across your electronic and office desktop last week was the announcement that 163-year-old family owned McClatchy Co., the second largest newspaper group in the United States, filed for Chapter 11 bankruptcy protection. From the Sacramento Bee to the Miami Herald, the Charlotte Observerto the Fort Worth Star-Telegram, McClatchy papers have long symbolized the very best in independent journalism. Even the company’s small paper in Anchorage, where I grew up, has racked up countless awards for its investigative reporting. The...WW…

Skip to contentOne of the things that makes us better problem solvers is the diversity of thought and perspectives that we bring to a challenge. In this edition of Brand Matters, we hear from Gen Z professional Cait McGinnis, as she weighs in on a once beloved brand whose behavior doesn’t pass the smell test.  Reputation management experts will tell you the best way to manage a scandal is to prevent one from occurring. Sounds great, but it ignores the reality that business is run and conducted by imperfect and often character-flawed individuals and institutions. Those flaws eventually...…Skip to contentOne of the things that makes us better problem solvers is the diversity of thought and perspectives that we bring to a challenge. In this edition of Brand Matters, we hear from Gen Z professional Cait McGinnis, as she weighs in on a once beloved brand whose behavior doesn’t pass the smell test.  Reputation management experts will tell you the best way to manage a scandal is to prevent one from occurring. Sounds great, but it ignores the reality that business is run and conducted by imperfect and often character-flawed individuals and institutions. Those flaws eventually...WW…