Skip to contentYou only have a few seconds to make a good first impression on a phone call. Make sure you are polite and put the other person at ease. Otherwise, they won’t want to talk to you.How you start the phone call depends on the relationship with the other person. For business calls, briefly introduce yourself and state the reason for your call. For personal calls, first, ask how the other person is doing and if it is the right time to talk.You never want to offend the person at the other end of the call. Be sincere with how you start any phone conversation and make sure they feel...…Skip to contentYou only have a few seconds to make a good first impression on a phone call. Make sure you are polite and put the other person at ease. Otherwise, they won’t want to talk to you.How you start the phone call depends on the relationship with the other person. For business calls, briefly introduce yourself and state the reason for your call. For personal calls, first, ask how the other person is doing and if it is the right time to talk.You never want to offend the person at the other end of the call. Be sincere with how you start any phone conversation and make sure they feel...WW…

Skip to contentA colleague losing their job is never a fun moment. No matter if you’re the boss making the announcement or the coworker sharing the news with others, it can be challenging to adopt the right tone.Show respect to this other human being who is suddenly out of a job. Your other colleagues will hear the words you use and hear the tone of your voice. Ideally, they should get to hear that you are just relaying the information and not being gleeful or throwing veiled threats around.Here are the 5 most common situations in which you will have to tell someone that a colleague is...…Skip to contentA colleague losing their job is never a fun moment. No matter if you’re the boss making the announcement or the coworker sharing the news with others, it can be challenging to adopt the right tone.Show respect to this other human being who is suddenly out of a job. Your other colleagues will hear the words you use and hear the tone of your voice. Ideally, they should get to hear that you are just relaying the information and not being gleeful or throwing veiled threats around.Here are the 5 most common situations in which you will have to tell someone that a colleague is...WW…