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For Entergy customers trying to dispute bills and get answers, 'it's hell,' they say

For Entergy customers trying to dispute bills and get answers, 'it's hell,' they say

You are the owner of this article.You have permission to edit this article.Brittany Ellis stands Friday next to her house in New Orleans, where she says that ever since she got a new electrical meter, monthly bill has more than doubled. (Photo by Chris Granger, The Times-Picayune | The New Orleans Advocate)Entergy customer Brett Zimmerman sits outside his condo on Louisiana Avenue in New Orleans. He said he could never get an explanation why his January bill from Entergy was double his highest previous bill during years living at the same residence. (Photo by Anthony McAuley, The...

March 15, 2021
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