Name: Good Agents Answer Their Phone
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Good Agents Answer Their Phone

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&nbsp; &nbsp; &nbsp; Look, as stated above, there are exceptions to this general rule of thumb.&nbsp; Agents go on vacation, can get sick, travel domestically and internationally for work or they can be in court, in an interview, or in the middle of a search warrant.&nbsp; But 
most of these scenarios can be remedied with a 
prompt call back or text message explaining the delay (which is exactly what good agents typically do). This is crucially important when a new professional contact is made because like all relationships, good and bad first impressions can be difficult change.&nbsp; Being extra attentive in the beginning of the professional work relationship can help cut you a little slack down the road, whether it’s with your boss, a partner agency, or other professional contact.&nbsp; This is especially important when dealing with local law enforcement agencies that feds typically support and want to partner with for joint investigations.&nbsp; 
 
  
 
&nbsp; &nbsp; &nbsp;Although not typically taught in the basic 1811 academies, a large part of a Special Agent's job is being a good salesman.&nbsp; People outside of law enforcement probably don’t realize how many federal cases start at the local law enforcement level.&nbsp; Good liaison relationships with state and local law enforcement partners will ensure those quality investigative referrals are promptly sent to the Special Agent that appears 
constantly ready and willing to provide assistance. &nbsp;Depending on your viewpoint the 
average or lazy Special Agents will sit in their cubicle, work the minimal assigned cases, and simply go home and ignore their work cell phones (aka "g-phone").&nbsp; Their work on these cases might even be excellent and sometimes a career making case will 
drop in their lap giving them the internal recognition and opportunity to quickly promote out of case work.&nbsp; In reality and based on years of experience, 
good agents and 
good criminal cases are 
usually developed by maintaining a close working relationship with your local law enforcement partners.&nbsp;
 
&nbsp; &nbsp; &nbsp; &nbsp;Federal law enforcement exists, in part, to fill the gaps between local law enforcement jurisdiction and to provide assistance when local law enforcement might not be fully equipped, staffed or funded for a case or lack the appropriate penalties for the crime.&nbsp; Consequently, supporting state and local partners in 
any way possible is a critical part of a Special Agent's job description.&nbsp; This might involve taking a case federal (i.e. charging a career criminal with a federal felony) or simply running a last-minute federal database check during dinner time on a Sunday afternoon.&nbsp; Additionally, depending on what part of the country you work in Special Agents might find local law enforcement is either excited to work with the feds, indifferent, completely against it, cooperate only as a last resort or when it works to their advantage.&nbsp; Regardless of a local jurisdiction's attitude toward the feds, it’s a Criminal Investigators job to be the "friendly neighborhood federal agent" who can navigate politics at the higher level while making sure the local detective knows them, considers him/her as a professional peer and is assured the agent will be available when assistance is needed.&nbsp; In essence, "you" as the federal criminal investigator need to sell them on your abilities and what your agency can offer organizationally.

&nbsp; &nbsp; &nbsp; Look, as stated above, there are exceptions to this general rule of thumb.&nbsp; Agents go on vacation, can get sick, travel domestically and internationally for work or they can be in court, in an interview, or in the middle of a search warrant.&nbsp; But 
most of these scenarios can be remedied with a 
prompt call back or text message explaining the delay (which is exactly what good agents typically do). This is crucially important when a new professional contact is made because like all relationships, good and bad first impressions can be difficult change.&nbsp;...

Good Agents Answer Their Phone

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