Use generative AI to increase agent productivity through automated call summarization - Techcratic
U.S. · BUSINESS · TECH
November 7, 20238 min read1661 words
Published: November 7, 2023  |  8 min read1661 words
Share the Tech Knowledge!Chris Lott2023-11-06 18:10:06aws.amazon.comYour contact center serves as the vital link between your business and your customers. Every call to your contact center is an opportunity to learn more about your customers’ needs and how well you are meeting th...
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