Name: Cost Of Deloitte’s EDD Phone Center Balloons to $55M, As Millions Of Calls Go Unanswered
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Cost Of Deloitte’s EDD Phone Center Balloons to $55M, As Millions Of Calls Go Unanswered

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To play audio, update browser or .Updated 3:06 p.m.: This story has been updated after CapRadio received comment from the EDD and Deloitte.The number of calls has since declined, but the department continues to struggle. During the last two weeks of February — the most recently available data — EDD received and answered 8%.CapRadio provides a trusted source of news because of you. &nbsp;As a nonprofit organization, donations from people like you sustain the journalism that allows us to discover stories that are important to our audience. If you believe in what we do and support our mission, please donate today.Delivered to your inbox every Friday.Thank you for signing up for the ReCap newsletter! We'll send you an email each Friday with the top stories from CapRadio.&nbsp;We Get Support From:&nbsp;We Get Support From:

To play audio, update browser or .Updated 3:06 p.m.: This story has been updated after CapRadio received comment from the EDD and Deloitte.The number of calls has since declined, but the department continues to struggle. During the last two weeks of February — the most recently available data — EDD received and answered 8%.CapRadio provides a trusted source of news because of you. &nbsp;As a nonprofit organization, donations from people like you sustain the journalism that allows us to discover stories that are important to our audience. If you believe in what we do and support our mission,...

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Scott Rodd

capradio.org

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Cost Of Deloitte’s EDD Phone Center Balloons to $55M, As Millions Of Calls Go Unanswered

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