Name: ‘Press 1 for English’: Vaccination Sign-Ups Prove Daunting for Speakers of Other Languages
Brand: khn.org
SKU: khn-org-1176
Availability: OnlineOnly

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‘Press 1 for English’: Vaccination Sign-Ups Prove Daunting for Speakers of Other Languages

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[UPDATED April 9: After publication of this article, Virginia officials on March 29 added language options for callers to select on the state’s vaccine pre-registration hotline, including Arabic, Chinese (Cantonese and Mandarin), Korean and Vietnamese.&nbsp;Those languages are among the most widely spoken non-English languages in the state, besides Spanish. The “press 2” phone line option for help in Spanish was also rerecorded in that language rather than in English.&nbsp;“We constantly are evaluating our entire vaccination program to make it as easy as possible for everyone who lives and...

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Rachana Pradhan

khn.org

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‘Press 1 for English’: Vaccination Sign-Ups Prove Daunting for Speakers of Other Languages

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