Name: Citizens Bank closing these 26 Stop & Shop branches in Massachusetts early next year
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Citizens Bank closing these 26 Stop & Shop branches in Massachusetts early next year

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By: Citizens Bank is closing 26 branches located inside Stop &amp; Shop stores in Massachusetts starting next month. “We continue to evaluate, evolve and adjust our branch strategy across our network, and can confirm that we have decided to transform these Stop &amp; Shop in-store branches to self-service kiosks,” Citizens spokesperson Rory Sheehan told Boston 25 News via email. “In-store branches remain part of our overall strategy to help customers bank when, where and how they prefer, but these reformats are part of our ongoing effort to review customer patterns, optimize branch locations, and make adjustments as appropriate.” The branches will be replaced with self-service ATM kiosks where customers can make routine transactions, such as deposits and withdrawals. In most cases, a full-service Citizens branch is located less than a mile away. “We value our customers and make every effort to transition them to the nearest local branch as seamlessly as possible, in addition to continuing to invest in our digital and mobile capabilities to allow them to easily bank with us in any location,” Sheehan said. Citizens is encouraging impacted employees to apply for open positions within the company. Sheehan said the company has “found a place already for the majority of colleagues who would be impacted.” The branches being closed will begin to transition to self-service kiosks in early next year. In a few of the locations, Citizens will be piloting a virtual kiosk which would allow a customer to talk directly to a banker in the company’s contact center. 82 Citizens branches will remain in Massachusetts Stop &amp; Shop stores. “Citizens and Stop &amp; Shop are pleased to have recently renewed our multi-year partnership and we look forward to continuing to serve customers together,” Sheehan said. “Stop &amp; Shop looks forward to its continued partnership with Citizens and to continue offering our customers the convenience of banking in our stores with the transition to self-service kiosks at a select number of locations,” Stop &amp; Shop spokesperson Jennifer Brogan told Boston 25 News via email. Bedford 337 Great Road Closing Date: February 24th Braintree 300 Grove Street Closing Date: January 21st Dennis 516 Route 134, Suite 1A Closing Date: January 12th East Falmouth 20 Teaticket Highway Closing Date: January 20th Fairhaven 221 Huttleston Avenue Closing Date: January 13th Framingham 19 Temple Street Closing Date: February 10th Gloucester 6 Thatcher Road Closing Date: February 4th Halifax 323 Plymouth Street Closing Date: February 3rd Hudson 10 Technology Drive Closing Date: January 27th Lexington 36 Bedford Street Closing Date: January 13th Natick 829 Worcester Street Closing Date: February 17th New Bedford 1001 Kings Highway Closing Date: January 6th New Bedford 438 Dartmouth Street Closing Date: January 20th North Adams 867 State Road Closing Date: February 11th North Reading 265 Main Street Closing Date: January 28th Norwell 468 Washington Street Closing Date: February 17th Quincy 495 Southern Artery Closing Date: February 3rd Sandwich 65 Route 6A Closing Date: January 7th Somerville 779 McGrath Highway Closing Date: February 2nd South Yarmouth 484 Station Avenue Closing Date: February 4th South Yarmouth 55 Long Pond Drive Closing Date: January 14th Springfield 1600 Boston Road Closing Date: February 11th Springfield 415 Cooley Street Closing Date: February 9th Stoughton 278 Washington Street Closing Date: February 9th Swampscott 450 Paradise Road Closing Date: January 6th West Springfield 935 Riverdale Road Closing Date: February 4th © 2020 Cox Media Group

By: Citizens Bank is closing 26 branches located inside Stop &amp; Shop stores in Massachusetts starting next month. “We continue to evaluate, evolve and adjust our branch strategy across our network, and can confirm that we have decided to transform these Stop &amp; Shop in-store branches to self-service kiosks,” Citizens spokesperson Rory Sheehan told Boston 25 News via email. “In-store branches remain part of our overall strategy to help customers bank when, where and how they prefer, but these reformats are part of our ongoing effort to review customer patterns, optimize branch...

Citizens Bank closing these 26 Stop & Shop branches in Massachusetts early next year

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