July 16, 20206 min read, 1284 words
Published: July 16, 2020 | 6 min read, 1284 words
By Colin LecherViewable online atIn 2010, California hired the consulting firm Deloitte to overhaul the state website people use to apply for unemployment benefits. Things didn’t go well: Later that year, technical errors led to the halting of payments for some 300,000 people, . ...
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